Let us hear from you write to Giftkone 2464 El Camino Real, #211, Santa Clara CA. 95051, or Telephone 408 261-8539--we look froward to hearing from you.
manager@giftkone.comThank you for stopping by to visit Giftkone during your trip along the Information Super Highway, also known as, the World Wide Web. Whether you are here because of our advertisement, word of mouth, or a little Web-surfing your visit is appreciated. Giftkone offers some of the most unique lamps, home and office decorations in the world. The Giftkone News section on this page features the latest specials and product information. You can blog or Twitter your comments to us when click on Giftkone News.
Enjoy shopping from the comfort of your own home, or office. We offer low prices and Speedy delivery along with a wide verity of selections. If you would like to receive one of our beautifully illustrated, free catalogs, packed with hundreds of gift ideas our contact information is listed at the bottom of this page.
Frequently Asked Questions
How do I shop on your website?
Browse through the Giftkone online catalog! Click on a category tab, found along the left side of the Giftkone homepage, to explore one, or each, of the different item categories (example: the Nautical, Home or Office, For the Garden, category tabs) select an item and view the price, size, and color details about that selection; click on the item image to see a bigger picture of that same item. The website will give you the option to add your selection to the shopping cart and continue shopping. When you are finished shopping you may cancel or click on the Checkout button on your screen and go through the checkout process. Don’t be surprised if you find yourself looking at page-after-page of our exciting new gift offerings.
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What if I don’t have a Credit Card?
Giftkone accepts Personal Checks and Money-Orders. However, all orders paid for with a check or money-order must wait 3 to 5 days before they can be shipped and are not eligible for Over-night or Rush shipping. The reason for this is that all orders made with a check or money-order must clear the banking process before they can be sent to you. If you can allow a few extra days before your order ships, your personal check, or money-order, are welcomed.
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What if the e-mail button on your homepage does not work?
The "send e-mail" button on this page may not work for computers that are not set up with Outlook or Outlook Express e-mail. If that happens to you Copy: manager@giftkone.com and Past that e-mail-address information in the To: section of your e-mail.
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Who do I contact if I have questions or problems?
Contact information is listed at the bottom of this page. You may call us or e-mail us any time and we will respond to your inquiry as quickly as possible. You can request a copy of our catalog, ask a question, or inform us of any problems with our website by using the contact information at the bottom of this page.
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Can I place an order without a computer?
Yes, just contact us and let us know how we can help you. Our phone number, mailing address, and e-mail address are shown at the bottom of this page. We can take your order on the phone, or through the mail.
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Do I need a PayPal® account to use my credit card?
No...Our website will process your credit card payment through the PayPal® credit card processing system whether you have a PayPal account of your own or not.
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Is my personal information secure?
We take the privacy of your personal information very seriously and will only use your information in accordance with the terms of our Privacy Policy. We currently use the Internet standard of 128-bit SSL encryption. You will be within a secure environment when you submit your payment information.
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How can I pay for my order?
Giftkone accepts major credit cards that can be processed through PayPal®. We do not accept cash through the mail. Personal checks will need to be cleared by the bank before we ship your order so please allow four to six weeks when ordering with a personal check, or money order. Please visit our gift card redemption center if you have a Giftkone gift card. You can visit our gift card page by clicking on the Gift Card Redemption tab on the Giftkone Webpage.
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What is your return policy?
If you experience a problem with your order, or if you wish to return an item, simply contact us via e-mail, by phone, or by mail. Every product you buy from Giftkone must be free of defects or you may return it immediately for replacement.
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Questions or Suggestions
Please use the contact information below to share your question, suggestion, or concerns. We would love to hear what you have to say, or to answer any questions you might have regarding Giftkone.
My E-mail set-up is too complicated, what else can I do?
Giftkone offers Collectibles, Keepsakes and other Gifts.
Request our free catalog at: manager@giftkone.com
Your satisfaction guaranteed. Be sure to checkout GIFTKONE NEWS, on this web-page memu, for updates and specials.